In the case, you will learn how to automate purchases in the IT department, how to Step by step. indonesia telegram data cloud to the box version and in what cases it is worth doing. Designer in Bitrix, how to familiarize the Step by step. How we implement necessary employees with the new document, how to transfer a custom-written site to the 1C-Bitrix. CMS. for convenient content management.
- About the client
- Automation of the procurement process
- Start of work: detailed audit and business process map
- Test task, or “in combat” check
- Automation of procurement, or Procurement made simpler
- The “Goal Setting” module for employee evaluation
- Technical support, improvements and important improvements
- Easy Content Management: Transferring a Website to Bitrix
- Interim results
- Bonus: How to build effective work with the customer
- What are the challenges for the future?
- Review
About the client
SberMarketing provides a full range of services in the field of marketing (full-cycle agency, marketing process retargeting: what it is and how to use it to increase sales
automation system, Events direction, GrowthLab, etc.).
SberMarketing was creat from scratch to solve the problems of the Sber ecosystem, and subsequently enter the external market clients.
Task: audit of business processes and implementation of Bitrix24 for several divisions of the organization.
Period: February 2021 – present.
Results:
- an audit of business processes was conducted;
- transfer from a cloud solution to a boxed version of Bitrix24 Enterprise;
- development and commissioning of the “Goal Setting” module;
- development and commissioning of the procurement business process;
- technical support and refinement of the functionality of the “Goal Setting” module and the procurement business process.
Automation of the procurement process
Start of work: detailed audit and business process map
In February 2021, we received a task to audit the procurement processes for the IT department of Step by step. How we implement SberMarketing. They were telegram data looking for an integrator company that would, based on its experience, correctly suggest how to implement Bitrix24 in several departments of the organization. And the procurement department was only one of the departments with which it was planned to start cooperation.
The audit was conduct according to all IPG rules, you can read more about how we conduct business process audits at the link.
Based on the audit results, we had an agreed upon procurement business process map for the IT service.
Test task, or “in combat” check
In parallel with the audit, we were given a small task of a technical nature. It was necessary to make a Step by step. How we implement macro in the database in an Excel table, which would load information about customer contacts from the database in Excel into Bitrix24. We implemented it in 11 hours of work and moved on to the next stages.Automation of procurement, or Procurement made simplerDuring the audit and test task, the IPG team confirm its competence, and we receiv the go-ahead to launch a project to automate the procurement process for the IT department in accordance with the agreed (during the audit) process map.
Previously, the process in the company worked as follows: the IT department forms a certain application Step by step. How we How we implement collected from employees (for example, to buy 5 monitors and 6 keyboards) and sends it by mail to the procurement department. However, for new employees, such a scheme seems complicated due to the lack of clear regulations. In addition, it was inconvenient for the procurement department.
