.The MediCorp Group of Medical Companies (in the interests of the case participants, the To unite the companies of the names of the group and its. Companies hong kong telegram data have been chang – author’s note) is an association of networks and medical organizations that. Prate in several countries. The group includes several hundr medical centers, where thousands of employees work. Each of the group’s companies provides a wide range. of medical. Services: from diagnostics to specializ treatment and enjoys the trust of millions of patients.
What problems need to be
Historically, the companies of the MediCorp group organized their workflow using separate Bitrix portals for each organization. This led to many employees actually working on several Bitrix portals. This was inconvenient and time-consuming. It was also necessary to transfer files, correspondence, and duplicate tasks on different portals.
The company’s management decid to create a single workplace for branches, networks and companies included in the MediCorp group, with. The organization of a common place for storing files, tasks, chats. And to solve this problem, they turned to us – the digital agency IPG.
Step one: transferring Bitrix24 from cloud to box
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supports more than 1000 users and has a Multi-Department module. On the one hand, it allows uniting various departments of. Alarge holding thanks to the general structure of the company, the ability. To create private and group chats with. Employees of any department, assign tasks to employees of different departments, publish general news, post general. Documents. And on the other hand, each department. Ean have its own work environment, its own. Portal in the portal, where there are its own news, tasks, calendars, its own disk, and so on.
Data from other Bitrix24 to a new common portal. The management company worked on a box portal and used mainly business processes and tasks. Employees of one of the divisions, which the client wanted to create as a separate department, work in the cloud version of Bitrix24 and maintained CRM there. The decision was influenc by 2 factors. Firstly, the most difficult thing to manually transfer is transferring CRM with the entire history of communications with clients. Secondly, at that time Bitrix had the ability to transfer the portal from the cloud to the box by contacting Technical Support.
By the way, since September 2022, Bitrix has cancelled the service of transferring cloud Bitrix24 to the To unite the companies of theboxed version of the portal. And now such transfers are a very labor-intensive process, for which we write special scripts for migration of various types of data from one portal to another.
As a result, it was decided that we would transfer cloud Bitrix24 to a box with the help of Bitrix technical support, and then transfer some data from the management company portal there.
How to “confuse” Bitrix
In our case, the move turned out to be quite non-trivial. The MedDiagnostic portal, which we transferred to taiwan data the box, had to be made not the main organization, but a lower-level one in the structure. This created another round of problems, because after the transfer, by default, it was MedDiagnostic that was the top-level organization with id1 for the system, and all transferred tasks, news, groups were perceived by the system as elements of the higher-level organization, and not one of the departments, but a solution was found.
So, we change the structure of the organization and the MedDiagnostic department now has id 5. And To unite the companies of the for example, news that was transferred from the MedDiagnostic cloud belong to id 1 (this belonging is specified in the database and is not visible in the public part). The same story with tasks and groups. Accordingly, these elements become invisible on the portal of the MedDiagnostic department, but are visible only on the main portal of the management company. The solution was to write a script that went through the table of news, tasks, groups, where the group id is 1 and changed the id to 5. After that, the news, tasks, and MedDiagnostic groups disappeared from the main MediCorp portal and appeared on the MedDiagnostic portal.
