To unite the companies EThe MediCorp Group of Medical Companies (in the interests To unite the companies of the case participants, the names of. The group and its companies have been chang author’s note) is an association of networks and medical organizations that operate. In several countries. The group includes several hundr france telegram data medical centers, where thousands of employees work. Each of the group’s companies provides a wide range of medical services: from diagnostics to specializ treatment and. Enjoys the trust of millions of patients.
What problems needed to be solv
Historically, the companies of the MediCorp group organized their workflow using separate Bitrix portals for each organization. This led to many employees actually working on several Bitrix portals. This was inconvenient and time-consuming. It was also necessary to transfer files, correspondence, and duplicate tasks on different portals.
The company’s management decided to create a single workplace for branches, networks and. Companies included in the MediCorp group, With the organization. Of a common place for storing files, tasks, chats. And to solve this problem, they turned. To us – the digital agency IPG.
Step one: transferring Bitrix24 from cloud to box.
The 1C-Bitrix corporate portal of the Enterprise ition was chosen as the basic solution, since this ition. Supports more than 1000 users and has a Multi-Department module. On the one hand, it allows uniting various departments of a large holding. Thanks to the general structure of the company, the ability to create private and group chats with. Employees of any department, assign tasks to employees of. Different web editor job description: training, role, career path, salary departments, publish general news, post general documents. And on the other hand, each department can have its own work environment, its own portal in the portal, where. There are its own news, tasks, calendars, its own disk, and so on.
A decision had to made on how to transfer the. Accumulated data from other Bitrix24 to a new common portal. The management company worked on a boxed portal and used mainly business processes and tasks. Employees of one of the MedDiagnostic divisions, which the client wanted to. Create as a separate department, worked in the cloud version of Bitrix24 and maintained CRM there. The decision was influenced To To unite the companies by 2 factors. Firstly, the most difficult thing to manually transfer is transferring CRM with the entire history of communications with clients. Secondly, at that time Bitrix had the ability to transfer the portal from the cloud to the box by contacting Technical Support.
By the way, since September 2022, Bitrix has cancelled the service of transferring cloud Bitrix24 to the boxed version of the portal. And now such transfers are a very labor-intensive process, for which we write special scripts for migration of various types of data from one portal to another.
As a result, it was decid that we would transfer cloud Bitrix24 to a box with the help of Bitrix technical support, and then transfer some data from the management company portal there.
How to “confuse” Bitrix
In our case, the move turned out to be quite non-trivial. The M Diagnostic portal, which we transferr to the box, had to be made not the main organization, but a lower-level one in the structure. This creat another round of problems, because after the transfer, by default, it was taiwan data MedDiagnostic that was the top-level organization with id1 for the system, and all transferr tasks, news, groups were perceiv by the system as elements of the higher-level organization, and not one of the departments, but a solution was found.
So, we change the structure of the organization and the MedDiagnostic department now has id 5. And for example, news that was transferr from the MedDiagnostic cloud belong to id 1 (this belonging is specified in the database and is not visible in the public part). The same story with tasks To and groups. Accordingly, these elements become invisible on the portal of the MedDiagnostic department, but are visible only on the main portal of the management company. The solution was to write a script that went through the table of news, tasks, groups, where the group id is 1 and changed the id to 5. After that, the news, tasks, and MedDiagnostic groups disappear from the main MediCorp portal and appear on the MedDiagnostic portal.
As a result, “MedDiagnostic” is display in the company structure simply as an ordinary division, but technically “under the hood” it is a separate department, which can have its own portal. It can be customiz tasks can be set for the department employe The portal has its own news fe , itsTo unite the companies own projects, disk, but at the same time, the employees have a common chat with other divisions. They are, as it were, in a single field, that is, they can correspond between departments. On the one hand, this is a universal common work field. On the other hand, we can simultaneously conduct business, transactions, publish our news within the department. As a result, we came closer to the main idea, which was that there is a management company, where in a general schematic form there are divisions, which are separate departments with their own portals.
