The Lead2Call service team has long The effect of connecting been striving to introduce thereception of incoming calls. Long months of testing software laos telegram data algorithms, identifying errors and connecting incoming calls fixing them, adjusting all internal processes have passed, and only the week of the New Year holidays of 2022 has passed, as we announced the release of incoming calls.
Before presenting the results we achieved,
it is necessary to tell how we managed without incoming calls. For several years, Lead2Call worked only with outgoing calls, so the service users themselves chose what would happen when subscribers. Who were not reach would call back on miss calls.
About 14% of subscribers who connecting incoming could not be reach on the first try call back themselves connecting incoming and, depending on. The. Project blue niche what is it and how to identify it to grow a b2b business? settings, incoming calls were redirect to the client’s sales department or, if it was important to know the source of the lead, were dropp after the audio clip was read to the subscriber.
Let’s consider changes in the indicators after enabling incoming calls using the example of a large developer. Now, when calling back on a missed call, the subscriber gets to the Lead2Call operator , who answers within six seconds and works according to the specified script. The operator works according to the script, taking into account the USP, and he also has information about where the subscriber left his contact information. This affected the conversion, which increased by 5.4%.
With the introduction of incoming calls,
the percentage of “blank spots” in statistics was reduced, it connecting incoming became more The effect of connecting transparent, now it is possible to track the thailand data sources of a larger percentage of leads, which allow the agency to get a satisfi Customer.
As a result, after launching incoming call processing, the Lead2Call team received a lot of positive feedback from experienced marketers, in whose hands our cloud service became even more effective.
