In order for sales to grow and the quality. Of service not to with how to Speech analytics of increase sales calls decrease, sales managers cannot be left without control. But monitoring the work of managers on a daily basis is a oman telegram data huge amount of work that requires the sales manager to be attentive, focused and spend many hours.
One way to facilitate
Control in the sales department is to delegate some of the work to a smart assistant based on artificial intelligence. For example, the voice ai widget in amocrm, which copes with better than a person. In this article, we will show how artificial intelligence can help with call analytics and increase the efficiency of the sales department.
Ignoring the script
There are many reasons for this problem. For example, a manager got used to working with a different script in the old company, but in the. New one he continues to use it out of habit. Some how to increase sales managers
do not want to spend time learning the script or consider the script an outdated sales tool. As a result, they say on the phone what they consider important themselves and miss key details that are important to the client
Insufficient understanding of the product
If the manager has not figured out the pros and cons of the with the Voice
product, its technical characteristics and to unite the companies of the medical holding in a single corporate portal, introducing multi-departmentality. competitive differences, he will not be able to build a sales dialogue. When Speech analytics of calls gaps in understanding the product are often revealed that were not noticeable during theoretical tests, but became obvious in practice.
Negativity in communication
The task of the rop is to track which words of managers negatively affect the impression of clients. This will help to adjust communication. So that deals do not fall through how to increase sales due to accidental errors. Problem 4. Conversation without identifying a request . Call analytics show that many managers communicate in a one-way manner, without identifying the client’s request. For example. Instead of first sorting out an important taiwan data objection, the manager talks about all the advantages of the product. It will be difficult for the manager to track such errors and improve the quality of the dialogue.
